On-demand Lifeguards for your next swim!

We currently service Lakewood, NJ and the Catskills region in upstate New York. If you are located outside of these areas, please contact us to discuss your options. We are always looking to expand our service area and may be able to accommodate your request.

Our cancellation policy is as follows: If you cancel your booking more than 2 days before your scheduled swim, you will receive a full refund. Change or cancellation requests received thereafter but prior to twelve hours before the time of service will be subject to a 30% cancellation fee. Changes thereafter will be subject to payment in full. If any case, please contact us as soon as possible to discuss your options.

In the event of a forecast of a significant likelihood of rain (no less than 30% chance), Customer shall be entitled to cancel up to six hours in advance of the time of service with no charge. Cancellations within six hours of, but prior to one hour before, the time of service shall be subject to a 30% cancellation fee. Cancellations thereafter shall be subject to payment in full.

Yes, all of our lifeguards are certified by the American Red Cross or an equivalent organization. They have undergone extensive training in water safety and rescue techniques. We personally speak with each lifeguard to ensure that they meet our high standards of professionalism and expertise. In addition, they are required to sign a contract agreeing to abide by our code of conduct and safety guidelines.

Our standard lifeguards have completed the basic lifeguard training course and have experience working as lifeguards. They are trained to recognize and respond to aquatic emergencies, provide first aid and CPR, and enforce pool rules. Our advanced lifeguards have additional experience, such as working as head-lifeguards, swim instructors, or lifeguard instructors. All of our lifeguards are at minimum 16 years of age, which is beyond the minimum age requirement for lifeguards in most states.

Yes, you can book multiple swims at once. When you book your swim, you will have the option to select the date, time, and location of your swim. You can book multiple swims at once by selecting the dates and times that work best for you. If you have any questions or need assistance with booking multiple swims, please contact us.

Once all lifeguards have been assigned to your swim, you will receive an email confirmation with the names and contact information of the lifeguards who will be on duty during your swim. Don't worry, we will keep you updated every step of the way with our advanced automated alert system.

Yes, you can ask the lifeguard on duty if you would like to extend your swim. If the lifeguard is available, they may be able to accommodate your request. Please note that our overtime rate is time and a half, so you will be charged an additional fee for any time beyond your scheduled swim. For example, if your swim is scheduled for two hours and you request to extend it by 30 minutes, you will be charged for an additional 45 minutes of service.

If you have any questions or need assistance, please contact our customer support team at info@splashguys.com or call us at 732-607-4455. Our team is available to assist you with any questions or concerns you may have. We strive to provide excellent customer service and will do our best to resolve any issues you may encounter.